1. Introduction

At Cetrosoft Digital Solutions, we prioritize the protection of your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website or software services (including Aqarive, Digital Clean, and Cloud POS systems).

2. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and company name.

  • Usage Data: Details on how you interact with our website and software platforms.

  • Communication Data: Messages and inquiries sent via contact forms or official communication channels.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide, manage, and maintain our software services.

  • To communicate with you, respond to inquiries, and provide technical support.

  • To improve and develop our products (such as property and laundry management systems).

  • To send important updates, notifications, and service-related announcements.

4. Data Protection

We implement strict technical and organizational security measures to protect your personal data from unauthorized access, modification, disclosure, or destruction. We utilize advanced encryption technologies and secure cloud servers to ensure the absolute confidentiality of your information.

5. Information Sharing

We do not sell or rent your personal information to third parties. We may only share your information with trusted service providers who assist us in operating our website and delivering our services, under strict confidentiality agreements, or as required by law.

6. Your Rights

You have the right to access, correct, or request the deletion of the personal data we hold about you. You can exercise these rights by contacting us via the email provided below.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us via:

  • Email: walid.abdallah@cetrosoft.com

  • Gulf Support (WhatsApp): +966 57 012 1445

  • Egypt Office: +20 1111 84 2004

  • Address: Nasr City, Cairo, Egypt.